Microsoft - Chennai

Experience - 3 to 5

Key Skills - Data center operations, Computer hardware fundamentals, Server installation and decommissioning, Hardware diagnostics and troubleshooting, IT equipment support, Networking basics, Cabling and rack management, Ticketing systems, Incident management, SLA and KPI awareness, Security and data management procedures, Safety compliance and electrical safety, Asset management, Documentation skills, Team collaboration, Customer focus, Problem solving, Attention to detail, Basic Windows and Linux familiarity, CompTIA A+, Server+, Network+ knowledge,

ITC Infotech India Ltd - Mumbai

Experience - 1 to 2

Key Skills - Windows 10/11, MS Office, Troubleshooting, Hardware and software support, Networking basics (LAN/Wi-Fi, TCP/IP, DHCP), User account management, email configuration, Ticketing tools (ServiceNow, Jira), ITIL framework knowledge (optional), Good communication, problem-solving, and customer service skills.,